Case Manager – Banking – Dublin

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Job Description

Title: Case Manager – Banking - Dublin

You will be working collaboratively as part of a dynamic team to provide appropriate credit  restructuring solutions. You will have responsibility for management of a dedicated portfolio of customers across Personal, SME, Corporate and Mortgage Sectors,

Role Requirements:

  • Have 1 – 3 years experience of working in a credit management and / or restructuring area of a financial services company.
  • Be solution driven and customer focused.
  • Have a good understanding of Mortgage & Consumer products.
  • Evidence of building and maintaining relationships with clients in a challenging and fast paced environment.
  • The ability to work on own initiative and interact as part of a highly motivated team.
  • The ability to prioritise and plan to effectively achieve goals and to be dependable in consistently delivering reliable results.
  • APA Loans and Regs.
  • Proficiency in Microsoft Word, Excel and Outlook.

Responsibilities:

  • Proactively manage a portfolio of customers across a number of sectors, providing the highest standards in customer relationship.
  • Provide 360 degree review of customer cases and maintain adequate solutions in the interest of the business.
  • Deliver excellence in customer service and maintain all telephony standards and targets set.
  • Meet compliance standards for role ensuring full compliance with all internal and external regulatory, operational and administrative procedures.
  • To develop positive and professional working relationships with key internal and external teams.
  • Act as an experienced point of contact & support for staff & colleagues.

 

How to Apply

Send on an updated copy of your CV to or call me on to discuss this opportunity in a confidential chat.

Apply via LinkedIn

Ross Taylor

Recruitment Consultant Ross.Taylor@cpl.ie