Team Leader for Customer Support

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Job Description


  • Managing workload and organizing of team members
  • Coaching, motivating employees and monitoring situation in the team
  • Meeting set goals and deadlines
  • Reporting and developing team performance according to KPI´s
  • Participation in project work, process improvements
  • Communication with stakeholders
  • Maintaining relationships with clients, building up professional networks
  • Solving ad-hoc business issues and problems


  • Fluent knowledge of English language is a must
  • Min. 2 years experience with leading / supervising people
  • Education in the field of Finance, Business Administration, Economics or similar is preferred
  • Strong communication, decision making and interpersonal skills
  • MS Office advanced user

Brutto base salary will depend on the working experience, professional qualification and skills of the candidate. Advertised amount is minimum salary which can be offered for this role and does not include bonusses, benefits or variable part of the salary.

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  • Stable international environment
  • Young dynamic team
  • Cafeteria benefit system
  • Trainings and language courses
  • Fresh fruits in office 

Candidate's agreement about protection of personal data

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at  Vysoká street no. 14, 811 06 Bratislava  in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

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  • Salary:from € 1500 depending on exp
  • Location:Bratislava
  • Type:Full Time
  • Category:Banking & Financial Services