Swedish/Finnish/ Danish/Norwegian Customer Service Specialist (m/f)

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Job Description

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. 
We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. Currently we are looking for:

Swedish/Finnish/ Danish/Norwegian Customer Service Specialist (m/f)

Responsibilities:

  • Daily contact with customers via phone, chat, e-mail
  • Provide accurate, valid, and complete information by using the right procedures/system
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Work hand-in-hand with the management team to stay updated on product information and be informed of any changes in the firm’s policies

Requirements:

  • Fluent in Swedish, Finnish, Danish or Norwegian
  • Very good knowledge of English
  • Excellent communication skills
  • Strong customer service mentality with first-rate attention to detail
  • Good knowledge of MS Office
  • Experience is not required (the company provides professional trainings)

We offer:

  • Permanent job in prestigious company
  • Development opportunities
  • Professional training program
  • Attractive salary
  • Friendly atmosphere
  • Benefits package (Multisport card, Life insurance, Medical package for Employees etc.)
  • Locations: Kraków or Katowice

Apply via LinkedIn
  • Salary:N/A
  • Location:Kraków
  • Type:Full Time
  • Category:Jobs with Language Skills
  • Ref.no:JO-1708-358661_139