Service Desk Analyst with English and French (m/f)

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Job Description

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

For our Client in Wrocław, we are currently looking for candidates for a position of:


Service Desk Analyst with English and French (m/f)

Location: Wrocław



    • Providing IT support for co-workers via telephone, chat, e-mail and company websites in the area of various technologies, mainly mobile devices and business applications;
    • Recording, diagnosing and solving basic problems related to IT infrastructure;
    • Cooperation with a support team at the higher technical levels;
    • Development and maintenance of documentation - co-creation of the knowledge base;
    • Building positive relationships with the company's employees.



  • Experience in a similar position;
  • Fluent knowledge of English in speech and writing (at least C1 level);
  • Very good knowledge of French in speech and writing (at least B2 level);
  • Basic technical knowledge and experience in working with Microsoft products as well as IT principles and frequently supported systems;
  • High communication skills, analytical thinking and the ability to work in a team.


We offer:

  • Training package, the opportunity to develop and improve your qualifications;
  • Clear career path;
  • Benefits package (private medical care, life insurance, Multisport card);
  • Work in an international environment;
  • Various, interesting projects.

Apply via LinkedIn
  • Salary:N/A
  • Location:Wrocław
  • Type:Full Time
  • Category:Technology & IT