Dispute Clerk with Danish

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Job Description

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

Our Client, leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations has openings for:

Dispute Clerk with Danish.


Key responsibilities:

  • Delivering a consistent and professional level of service and maintaining good customer relations
  • Timely handling of incoming customer complaints and queries via phone and e-mail
  • Contacting customers regarding overdue accounts and determine reasons for non-payment
  • Reporting the results of work in the area of ​​outstanding receivables
  • Preventing reoccurrence of complaints by cooperating with the Billing Team
  • Achieving set revenue targets and call quality objectives



  • Good English
  • Very good Danish (min. B2)
  • At least secondary education
  • Proficiency in computer skills


Will be an asset:

  • Experience in Customer Service, phone contact with customers, complaints solving and cash collecting
  • SAP knowledge


We offer:

  • Location: Warsaw
  • The ability to use your knowledge of foreign language on a daily basis at work
  • Experience with a range of Clients and technology solutions which provides professional relevance
  • Collaborating and learning from diverse and talented colleagues
  • Trainings and development tailored to help you achieve your potential
  • Social benefit packages including: private medical care, Benefit sport club cards, life insurance
  • Friendly work atmosphere in multicultural environment


Apply via LinkedIn
  • Salary:N/A
  • Location:Warszawa
  • Type:Full Time
  • Category:Banking & Financial Services
  • Ref.no:JO-1708-358627