For Our International Client, dedicated to improving human welfare, we are currently looking for a:
Customer Care Representative
We are looking for someone who is:
- Experienced in using SAP program,
- Fluent of one of the following languages: Czech, German, Dutch, Danish, Norwegian, Finnish, Spanish, Italian, Portuguese, English.
- Dedicatad and a motivated Customer Care Specialist,
- Analytical, focused and service-minded.
- Order entry and processing in SAP system,
- Monitoring daily incoming sales orders, analyzing and resolving order issues,
- Processing product returns,
- Resolving price discrepancies,
- Issuing credit notes,
- Communication with Front Office and sales teams in the country you are serving,
- Working on special projects and continuous improvement initiatives,
- Supporting implementation of improvements for process efficiency and quality,
- Maintaining an in-depth knowledge of products and services offered.
The Client offers:
- Attractive compensation,
- Relocation package,
- Broad packet of benefits,
- International and aspiring work environment.