Flexsource are currently recruiting an experienced Retail Team Leader for our Client based in Swords and Coolock
Flexsource are looking for a Team Leader to help grow and develop our client team and brand in Swords and Coolock
Our ideal candidate will:
- Experienced in retail, sales or operations and ready to step up
- Exposure to people management activities in a customer-facing environment
- Have a desire to support and mentor our store colleagues
- Be an authentic leader who builds an environment where every colleague can be themselves and do their best work.
- Be comfortable with holding performance-related discussions when needed
- Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people
- Place a value on innovation and trying new ideas
- Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best.
Main role responsibilities include:
- Delivering extraordinary customer service, actively mentoring and motivating our store team
- Effectively communicating business goals and objectives to our colleagues
- Identifying commercial opportunities in your local area
- Being responsible for cash and stock control
- Supporting the store management team in making the best use of our payroll and headcount budgets
- Supporting with the recruitment of store colleagues when required
- Authorising and handling refunds and exchanges
- Managing performance of your store colleagues
- Conducting Performance Appraisals when required and supporting with talent and succession planning for your team
- Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
- Create a phenomenal shopping experience for all customers
The specifics:
- Full time 39-hour contract
- Working week 5 out of 7 days; every second weekend and Bank holiday required
- Competitive salary depends on experience between €32-35k per annum.