Job Title: Junior Project Specialist
Location: Galway
Job Type: Onsite
Working as part of a diverse team on a versatile platform, you will be responsible for the delivery of a number of key service deliverables across our client base which include:
- Evaluating business processes and workflows and designing appropriate solutions for service delivery.
- Documentation of processes/workflows including SOW/SLAs, etc.
- Product & environment configuration for prospective and new clients.
- Engagement with clients to clarify delivery support requests, execute and confirm their closure.
Candidate Requirements
- A technology/engineering related bachelor’s degree or experience of working in technology services environment.
- Excellent communication skills in English.
- 3+ years’ experience of working in a technology services related environment preferably in a client facing role and being capable of working independently is essential.
- Interpersonal skills in developing positive working relationships with both other employees and clients
- Enthusiasm for new challenges, with very strong attention to detail
Good to have:
• Experience of working in an Agile software development environment.
• Analytical skills for troubleshooting problems, asking the right questions and finding answers that work.
• Working experience of APIs development, Web Services, Azure cloud platform & experience of DevOps processes and
tools.
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