Do you speak good German? Are you looking for work from home, including start day and training? Can you adapt to shift work, especially afternoon and weekend shifts? We have an interesting job opportunity for you!
Company
For our global eCommerce client, we are looking for excellent German language skills for the customer support team. Join our virtual team, gain professional experience in customer support and put the German language into practice.
Your everyday...
Handling incoming phone calls from customers, answering their questions and resolving their concerns regarding orders (returns, complaints, late shipping, damaged goods), customer account, invoices, etc.
If you've never done anything like this before, don't despair, we'll be happy to teach you.
What you need for the role...
- Excellent communication in German (B2+ fluency level)
- You have a pleasant demeanour, good communication skills and a customer-oriented approach.
- You know how to use a computer, are eager to learn and quickly find your feet in a new environment.
- You can get used to working in shifts between Monday and Sunday from 09:00 to 22:00, including public holidays and weekends (the weekly working fund is 38.75 hours, part-time 20/25/30 hours per week is also possible).
- Eligibility to work in
What's in it for you...
- Salary per month (full-time) - €1400 gross per month (+€100 KPI Bonus) based on 38 hrs per week
- Salary per month (part-time) - €722 - €1083 gross per month based on 20 hrs - 30 hrs per week
- Remote work from Slovakia (has to be based there)
- Flexi-time hours
If you are interested to know more, don't hesitate to apply and we'll share more information with you!
