We are looking for a positive person with a can-do attitude to join our team as a Customer Support Technical Agent , this is an entry level role so full training will be provided!
We are currently recruiting for a fluent Danish speaker who would like the opportunity to work in Ireland! This is a fully remote position, so you can live anywhere in Ireland!
Your role will be as a Customer Support Technical Agent working with Danish Business to Business (B2B) queries.
This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.
The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution
Responsibilities:
- Answer incoming contacts via phone, mail and ticket system promptly and professionally
- Resolve B2B customer queries using the relevant tools and systems
- Work to achieve individual and team-specific goals
- Assist with mentoring new hires
Essential Competencies:
- Fluency in English and Danish
- Good customer service and communication skills
- Friendly and outgoing manner
- Interest in IT
Interested?
APPLY TODAY !
If you would like more information, please contact me on [email protected]
