Training Specialist

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Job Description

Cpl HR recruitment are eagerly looking to speak with candidates who are looking for a career move into the online work space as a Training Specialist for an 11 month contract. As part of a new structure, you will support the EMEA region, whilst based in Dublin. This dynamic professional organisation, is looking for someone who is a self-starter, engaging and has exemplary delivery training skills to an adult audience. A second language to English is essential, ideally French, Spanish, Portuguese or German.

 

Responsibilities will include:
• Deliver and facilitate live training via a variety of technologies virtually across varying regions
• Partner with team managers and fellow trainers to ensure consistent processes, programs and customer experience globally
• Partner with internal SMEs to develop a deep understating of product and customers’ needs
• Update training materials when necessary
• Review feedback and identify opportunity for improvement and recommend changes when required

 

Qualifications necessary:
• 3+ years in a Customer Success, Training, or L&D environment.
• Experience in successfully delivering learning programs
• Professional and confident individual who is open to speaking to volume audience
• Second language is necessary, ideally in French, Spanish, Portuguese or German

 

If you are looking for an exciting new opportunity, please email me at amy.lawson@cpl.ie or call me on 0858720940




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