Receptionist/Administrator Finglas

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Job Description

Recruitisland, on behalf of our client is seeking a Receptionist/Administrator to join a medical practice in Finglas.
Must be available within the following hours:
Mon-Thurs 8am-8pm
Fri 8am-5pm
Sat 8am-1pm
Role and responsibilities:
  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.


To be considered for this role, you must have the following: 

• fluent English, with strong oral and written communication skills
• excellent computer skills especially MS Word, Excel and MS Outlook.
• strong customer service skills
• experience in a similar role minimum 2 years
• Team work
• Information management and processing
• Customer service and communication skills
• Drive and commitment

To apply, please send your cv to abradley@recruitisland.ie

Apply via LinkedIn