Quality Analyst – Social Media – Berlin

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Job Description

Quality Analyst for a Social media Company in Berlin

An exciting opportunity opened up here in Berlin. 
They are happy to give people experienced in content review a chance to take a position as Quality Analyst. 

Main Responsibilities:

  • Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed in European markets.
  • Conduct root cause data analysis and summary.
  • Provide QA reports to content quality centre team members, and act as liaison with them to ensure consistent quality measurements throughout the operation.
  • Work closely with Local Operations and Safety teams, and act as escalation point of contact for policy related questions, issues and solutions.
  • Conduct coaching and calibration sessions to the Content Moderation teams across the Europe to ensure that operational policies and processes are being applied consistently.
  • Enhance moderation policy and community safety continuously.

 Job Requirements:

  • Bachelor’s Degree or equivalent education/experience, advanced degree is preferred;
  • A minimum of 2 years experience in content review or 6 months in quality, safety or policy
  • Experienced in analyzing video content
  • Deep understanding of European online safety, privacy, and expression issues.
  • Strong attention to detail and ability to work independently.
  • Fluent in English, and native level (C2 standard) in German.
  • Valid working visa for Germany

Why you should apply:

  • Great opportunity to move into a quality analyst role (if coming from Content Review)
  • Be among the first hires of a fast and new operation in Dublin
  • City centre location
  • I´ll give you the details over phone.

Interested? Then send me over your CV to andreas.peters@cpl.ie. If your profile matches the requirements, I will be in touch with you shortly. 


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Andreas Peters

Senior Recruitment Consultant Andreas.Peters@cpl.ie