Quality Analyst – German, Turkish, French

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Job Description

Quality Analyst for a Social media Company in Dublin

An exciting opportunity opened up here in Dublin. One of our clients opened their first office here in Dublin for which they keep hiring.

Main Responsibilities:

  • Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed in European markets.
  • Conduct root cause data analysis and summary.
  • Provide QA reports to content quality centre team members, and act as liaison with them to ensure consistent quality measurements throughout the operation.
  • Work closely with Local Operations and Safety teams, and act as escalation point of contact for policy related questions, issues and solutions.
  • Conduct coaching and calibration sessions to the Content Moderation teams across the Europe to ensure that operational policies and processes are being applied consistently.
  • Enhance moderation policy and community safety continuously.

 Job Requirements:

  • Bachelor’s Degree or equivalent education/experience, advanced degree is preferred;
  • A minimum of one year experience as quality analyst, preferred with video content. 
  • A minimum of 2 years reviewing analyzing content related to Trust & Safety.
  • Deep understanding of European online safety, privacy, and expression issues.
  • Strong attention to detail and ability to work independently.
  • Fluent in English,
  • Native level (C2 standard) for the language you are applying for. 
  • Valid working visa for Ireland.

Why you should apply:

  • Great Career opportunity within a fast growing environment. 
  • Online-onboarding and work from home until it is safe to work at the office location
  • Office location at City Centre
  • Growing list of benefits

Interested? Then send me over your CV to andreas.peters@cpl.ie. If your profile matches the requirements, I will be in touch with you shortly. 

Apply via LinkedIn

Andreas Peters

Senior Recruitment Consultant Andreas.Peters@cpl.ie