Norwegian Customer Experience Executive at Visma

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Job Description

For the time-being, the education software platform is growing than any other times before. Would you be interested in a Nordic IT education software company in Dublin, Ireland?

 

Currently I am looking for Customer Experience Executive at Inschool software, Visma. You will educate teachers and parents in Norway to understand Visma InSchool software and provide guidance to school. Also, you will collaborate with internal teams such as product owners, training teams and development teams to identify opportunities for existing users to use more of the Visma InSchool platform or services.

Your responsiblities

  • Provide support and guidance to schools with administrative tasks as required.
  • Partner with schools to effectively resolve issues by phone, ​email and chat. ​
  • Diagnose software issues and engage with our Product Owners and development teams using established processes.
  • Communicate thoughtful, customised solutions that help our users.
  • Collaborate with internal teams such as product owners, training teams and development teams to identify opportunities for existing users to use more of the Visma InSchool platform or services.

 

With a perm contract, there will be generous perks including Healthcare Scheme through Irish Life, Pension Scheme after 6 months, Great Value Gym membership. Currently they conduct remote on-boarding. When the situation is allowed, they will help your relocation, expensing your flights to Dublin and a stay at temp. accommodation up to 2 weeks. Great working atmosphere! All the previous candidates are quite happy with the working condition there and excited about the chance to grow with the brand.

In exchange you will get:

  • Great company culture - Visma’s culture is driven by a shared passion for our values and a vision to create a better world.
  • The opportunity to work in a fast paced, international environment alongside talented and engaged colleagues.
  • Opportunity for further development.
  • Generous relocation package.
  • Corporate Gym Membership.
  • Interactive employee training and onboarding.
  • Social events
  • Access to Tax Saver Public Transport Cards and to the Bike to Work Scheme

Please feel free to reach out to Sukjeon.an@cpl.ie OR LinkedIn (https://www.linkedin.com/in/sukjeon-sue-an/)

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#karriere #LI-SA1 #LanguageJobsMar20

Apply via LinkedIn

Sukjeon An

Recruitment Consultant 01 6146102 Sukjeon.an@cpl.ie