Nordic Associate Account Manager

<< Back to Search Results

Job Description

We are looking for exceptional talents for driving a high level of resolution and closure of IT solutions. In return, you will enjoy working within an international environment and as part of a dynamic and passionate team. Responsibilities will include the development and maintenance of B2B relationships.

 

Associate Account Manager  

Associate Account Managers call upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable. Independent and results-driven individuals drive success through persuasion versus prescriptive process.  Resolves low to moderate client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Explores various sales channels to improve sales performance. May assist in the preparation of sales forecasts, quotes or negotiations.  

Duties and Responsibilities   

  • Ensures that client’s customers are consistently satisfied with the client’s products and services, and resolves escalated issues  
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives  
  • Evaluates the client's customer needs and proposes potential solutions  
  • Serves as a single point of contact for the client customer and may coordinate the work of client service teams  
  • Utilize data to successfully remediate customer concerns/roadblocks prohibiting satisfaction  
  • Manage external competitive pressures and effectively handle objections  
  • Work with multiple stakeholders, building effective relationships with decision-makers at all levels  
  • Responsible for managing sales territory and achieving monthly quotas  
  • Negotiate skilfully in tough situations  
  • Identify risk and barriers to success; develop contingency plans when necessary  
  • Identify opportunities for additional product or service sales  
  • Use data to help influence buying/renewal process   

Qualifications  

  • Native-like fluency in Nordic languages -Swedish, Danish
  • Proven track record of success in sales or account management  
  • 3+ years working in a sales or account management preferred  
  • Bachelor’s degree preferred    
  • Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships   

For further details, please feel free to contact via Sukjeon.an@cpl.ie OR LinkedIn (https://www.linkedin.com/in/sukjeon-sue-an/)

Apply via LinkedIn