Direct Sales Advisor – Mortgages
Location: Tallaght, Dublin 24
Salary: €32,000 DOE
CPL Recruitment are seeking an experienced Mortgage Advisor to take up a permanent position with one of Ireland’s leading Financial Institutions based in Tallaght, Dublin 24.
Our client is looking to expand their Direct Channels department in line with customer demand. The ideal candidate will have experience with the full Mortgage process and have a proven sales record. A customer centric attitude is essential and competency dealing with customers in a telephony based environment is a must.
As a Direct Sales Advisor within the Mortgage team you will be responsible for the entire Mortgage process from application to approval. You will be expected to comply with all internal and external regulatory processes whilst exceeding customer’s expectations at each turn. It will be imperative that you employ your problem solving abilities and showcase your ability to work in a dynamic, fast-paced environment whilst displaying a professional approach at all times!
- Actively pursuing all potential sales, cross sales and up-sell opportunities to achieve and exceed targets set in relation to Mortgages
- Deliver excellence in customer service and maintain all telephony standards and targets set
- Meet compliance standards for role ensuring full compliance with all internal and external regulatory, operational and administrative procedures
- Work effectively as part of a team to ensure delivery of excellent customer service and maximise sales opportunities
- Understanding of Mortgage product and process with a proven sales record
- Highest standard of service with a strong customer focus and proven commitment to customer excellence standards
- Exceptional communication and interpersonal skills with an ability to work effectively as part of a high performing team
- Self-motivated with the necessary drive, enthusiasm and commitment to achieve agreed goals
- Flexibility to multi-skill and adapt in a changing environment
- Fully QFA qualified
Take the next step and reach out to me at: firstname.lastname@example.org or call me for a confidential chat on 01 614 6121.