Linux Support Engineer

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Job Description

New opportunity to work with a very exciting US company setting up their European base in Dublin.  Seeking someone with 1-2 years solid Linux Support. Ideally you will be a Linux lover.

  • Serves as primary interface between Customer Success, Engineering, and Product Management for ongoing issues and longer-term solutions. Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround on a CentOS based environment
  • Reproduce system issues and if necessary file bug reports, escalate cases to engineering, and provide necessary documentation
  • Tackle technical challenges involving CentOS, Docker, ELK stack, virtualization

Qualifications

  • Experience with Linux is a must
  • Understanding of regular expressions (Regex) and Python scripting
  • Knowledge in the following areas is a plus: Perl and shell scripting, Docker, ELK, Hadoop
  • Ability to isolate problems between hardware and software and provide information to appropriate development team(s)
  • Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
  • Superior written and verbal communication skills are a must
  • Must be able to work in a fast-paced technical environment and sophisticated cyber-security products with frequent product releases and updates
  • BS/MS in Computer Science or related technical discipline.
  • Fluent English is mandatory

#LI-SO1

Excellent salary and full benefits including share options for the right candidate. 

Apply via LinkedIn