Kurdish Community Operations Analyst | Dublin

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Job Description

This role will see you work onsite one of the world’s largest social media companies as a Community Operations Analyst. Responsibilities include reviewing and processing of content and accounts that has been flagged for potentially sensitive/harmful content to ensure there are no violations to company policy.

*This position involves dealing with graphic and sensitive content*

Responsibilities:

  • Processing and reviewing accounts that have been flagged to review potentially extreme or sensitive content to ensure there are no violations of policies
  • Validating, investigating and responding to urgent inquiries
  • Recognising international, domestic and regional trends and patterns
  • Understanding and performing content reviews under client supervision for International and Domestic cases, following the client's policies and procedures
  • Demonstrating speed, agility, critical-thinking, and problem-solving skills in a fast-paced environment

You will require:

  • Eligibility to work in Ireland (Stamp 4,1G Visa or EU passport)
  • Fluency in Kurdish and English
  • Knowledge about current affairs on the specific language market.
  • Strong written and verbal communication skills
  • Critical decision making
  • Teamwork and good communication skills
  • Ability to critically assess content strictly against client policies

Salary & Benefits:

  • Free canteen during shift hours
  • Health Care
  • Extensive Training & Development
  • Access to Covalen 24-hour Employee Assistance Programme (EAP)
  • Access to Covalen’s Wellness Programme
  • Covalen’s Tax Saver Scheme
  • Covalen’s Bike to Work Scheme
  • Basic Annual Salary of €27,000 (+25% salary uplift for hours in between 8pm and 2am)
  • Full time, permanent

Working hours & Location

  • You can select the shift you prefer!
  • Day shift: 9.00am - 5.30pm, OR
  • Evening shift: 6.00pm - 2.00am (+25% salary increase for hours after 8pm)
  • Location: Sandyford, Dublin 18
You will also need to be flexible to work weekends
Join our Covelan team and deliver high-quality service for our social media client.
Apply today, or for more information contact me on Susanne.Mannion@cpl.ie
Apply via LinkedIn

Susanne Mannion

Recruitment Consultant susanne.mannion@cpl.ie