IT Operations Manager

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Job Description

IT Operations Manager -Dublin

Our client, a global fintech company are looking for an IT Ops Manager to ensure the effective running of the day to day operations. They are dedicated to providing a seamless service to their customers and you support this by leading the production team to ensure reduction in incidents and a reliable service.

This is an excellent opportunity for you to demonstrate that you are a technical guru, manage a team and take your career to the next level.

Role responsibilities:

  • Responsible for the smooth operations of a team of system administrators
  • Mange a team of System Administrator. Providing coaching and mentoring to ensure the team is growing, developing and efficiently delivering for clients
  • Client facing and act as an escalation point and resolve customer technical issues
  • Ensure the team is preforming and support ongoing improvements to reduce incidents
  • Propose and lead changes projects and work with internal stakeholders
  • Ensure team delivery within SLA’s for project work while using lean approach

About you:

  • Degree in Computer Science or relative field
  • Successful people management experience within a technical space is essential
  • Previous customer facing experience and have the business acumen to respond to customer issues
  • Naturally look to make processes easier, more effective and time efficient
  • Confident with technical knowledge and supporting team with continuous learnings
  • Act as a mentor and look to support others professional development

Interested? Next steps 

  • To make an application please apply via the link below or send your CV to louiseokane@cpl.ie

Apply via LinkedIn

Louise O'Kane

Recruitment Consultant +353 16146045 louise.okane@cpl.ie
  • Salary: 70000 - 80000
  • Location:Dublin City Centre
  • Type:Permanent
  • Category:Technology & IT
  • Ref.no:JO-2003-448136_2