German payment processing operator Dublin +30K

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Job Description


This position is primarily responsible for responding to Client Investigations for specific German corporate retail & financial institution clients related to money transfer, with an emphasis on minimising risk. You will need to ensure all key responsibilities are completed efficiently and in a timely manner to the satisfaction of the client/stakeholders. 

What do you need to do?

  • Responsible for ensuring timely, complete and accurate processing of transactions within own area of responsibility
  • Ensure customer and internal stakeholder queries are answered in the most professional and efficient way possible
  • Service specific customer enquiries accurately and in a timely manner in line with departmental standards
  • Applies all internal and external policies/guidelines to meet the requirements of the regulators
  • Works effectively within own team, providing support and guidance to colleagues to create and foster an environment of continuous improvement

What do you need to have?

  • Fluency in German and English
  • Basic analytical skills, flexible regarding production problem solving
  • Ability to work in fast paced environment, keep pace with technical innovation
  • Strongly client centric oriented, with a strong focus on delivering an exceptional client experience.
  • Problem solving experience with a track record of following through on issues to a satisfactory resolution.
  • Previous experience in a banking role, or knowledge of SWIFTs would be an advantage

We would love to hear from you! you can apply directly on this ad. or send your CV to or contact me on +35316342710 to discuss the role further - CPL recruitment 

Apply via LinkedIn

Meijia Li

Recruitment Consultant 01 634 2710