German Content Moderator | Dublin

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Job Description

German Content Moderator Wanted in Dublin

You will be responsible for helping improve the quality and safety of online content.
As a German content moderator, you will be analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to the clients.

 

Responsibilities

  • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
  • Respond to user inquiries with high quality, speed, empathy, and accuracy
  • Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
  • Fulfil base productivity and quality requirements
  • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

Requirements

  • Fluency in English and at least a B2 level of German
  • Strong attention to detail to ensure quality of work
  • Enthusiastic, positive attitude with a strong willingness to learn
  • Good knowledge of internet and associated technologies
  • Able to work shifts, both day and evening.

Benefits

  • Competitive Salary
  • Training Provided
  • Working for an international enterprise company
  • Pension
  • Life Assurance
  • VHI Healthcare
  • Tax Saver
  • Company social events
  • Opportunities for career progression

This is an exciting opportunity to gain valuable experience!
Apply today OR for more information contact me on Susanne.Mannion@cpl.ie

 

Apply via LinkedIn

Susanne Mannion

Recruitment Consultant susanne.mannion@cpl.ie