German Accounts Receivable Associate

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Job Description

Cpl in partnership with our client Pfizer are currently recruiting for an Accounts Receivable Associate for a 11 months contract based in their Global Financial Solution site in Dublin City Centre.
Contact Miki for the full information on email miki.soma@cpl.ie

Job Purpose:   
Responsible for ensuring all customer payments due are received and matched correctly upon receipt, resolving customer financial queries, documenting and taken action accordingly where payment is not received. 
 
Job Description:
Fluency in German is essential for this role
 
Technical Expertise
  • All aspects of collections regarding debtors ledger
  • Resolving customer financial queries via phone, email, fax
  • Inbound and outbound calls
  • Liaising with market contacts re customer queries
  • Managing overdue payments
  • Managing unapplied cash, requesting remittance advices
  • Resolve discrepancies (bank, business, customer contact)
  • Prepare and dispatch dunning letters/statements
  • Receive and give inputs to initiate legal / insurance actions
  • Provide support to AR Team Leader and AR Analyst for credit control activities as required.
  • Ensuring all Associate activities are compliant to audit requirements
  • Documenting all collection activity
  • Escalation and follow through of any issues occurring
 
Reporting
  • Ensure compliance and controls are adhered to and captured for Audit review
 
Customer Service
  • Ensure key metrics are met and service is delivered to end users as expected.
 
Internal and External Representation
  • Maintain and develop relationships with relevant markets and all major customers within those markets as appropriate.
 
Continuous Improvement
  • Identify opportunities for continuous process improvement and innovative solutions and communicate these to the AR Team Leader.
 
Education, Skills and Experience Required
Education:
  • Part qualified accountant / accountancy exams taken is preferred but not essential
Skills & Experience:
  • Excellent communication and interpersonal skills required.
  • Fluent in German and English
  • AR experience preferred.
  • Credit activity experience preferred.
 
Important Organisational Relationships
Reporting to: AR Team Leader
 
Internal:
  • In-country customer services
  • Market Business Finance
  • Credit & Risk Team
 
External:
  • Customers/Banks
 
For further information on this opportunity, please contact Miki Soma on miki.soma@cpl.ie .
Apply via LinkedIn