French HR Operations Associate

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Job Description

My Client, a leader in the Biomedical industry, is currently recruiting a number of HR Operations Associate to join their expanding team in East Cork. 

Reasons to Apply:

  • Excellent salary DOE
  • Full VHI for you and family & excellent pension plan
  • 23 days annual leave
  • Amazing team culture and opportunity for growth and development

Main Responsibilities:

  • Taking, assessing and resolving first line calls, chats, and emails on the helpdesk.
  • Logging all interactions on the call management system
  • Explaining and applying HR policy and procedures to advise managers, employees and HR 
  • Providing guidance to users on the use of systems including Workday and the local intranet to help them find information and process transactions/submit requests electronically.
  • Manage escalations, direct inquiries where necessary to the next point of contact 
  • Maintain electronic employee personnel files.

The Successful Candidate:

  • Fluent in English and French
  • 2-3 years’ within a call centre environment
  • Bachelor’s Degree or equivalent work experience
  • Prior experience of “Workday” would be an advantage but not essential

Apply via LinkedIn