Financial Lines Claims Handler

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Job Description

Location: Blackrock, Co. Dublin

Salary: €45,000 - 60,000 (pending experience)

Your Role:

As a Financial Lines Claims Handler your main responsibilities will include, but not necessarily be limited to, the following: 


  • Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment and quantum analysis within authority limits.
  • Establish timely, accurate and consistent reserves and perform on going review throughout the claims cycle within authority limit by estimating and validating value of claims
  • Demonstrate an advanced  standard of technical claims competence for handling moderate to high complexity professional lines claims.
  • Possess strong policy language skills enabling accurate and consistent policy wording interpretation.
  • Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity and expense.
  • Manage key internal and external relationships to ensure all key stakeholders are informed on relevant issues.
  • Provide a high standard of customer service and adherence to legal and regulatory requirements.
  • Support the Professional Lines team by providing a highly credible claims proposition to our policyholders and brokers.
  • Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes.
  • Contribute to maintenance of best practice procedures for Professional Lines claims, consistent with global best practice.
  • Strong communication skills, both written and verbal.
  • Ability to manage and prioritise workload and diary management.
  • Ability to contribute effectively within a team environment and an ability to work with claims stakeholders to effectively direct claims strategy.
  • Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities.
  • To ensure that professional lines claims are handled in a proactive, efficient and effective manner and with an unrelenting focus on indemnity, expense and customer service.

Your Skills and Experience: 

As a Financial Lines Claims Handler your skills and qualifications will include:


  • A minimum of 5 years relevant claims handler experience, handling large portfolios of professional lines claims
  • CIP qualification required and ACII qualification desirable
  • Must be accredited under the Minimum Competency Requirements
  • Professional experience with D & O (Directors & Officers) would be an advantage

If this opportunity is of interest, please reach out to Meabh Connor by sending your CV to or call 01 947 6253 for a confidential discussion.

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Meabh Connor

Recruitment Consultant 01 947 6253
  • Salary: 45000 - 60000
  • Location:Blackrock
  • Type:Permanent
  • Category:Insurance