Customer Service Specialist with Native Korean

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Job Description

Responsibilities:

  • Customer interface on purchase orders and forecasts information
  • Preparation of daily shipping paperwork; picklists to be issued according to process and correct Carrier clearly stamped. For Ex Works customers; the delivery note reference must be provided in advance of collection.
  • Ensure all product is shipped in accordance with customer requirements – courier as specified and in line with packaging instructions.
  • Daily customer demand review, by product and by customer, with updates from the daily production meeting.
  • Communicate changes in customer requirements at the Daily Production Meeting and highlight the shipment priorities.
  • Ensure all customer delivery notes are filed.
  • MPS Demand Arbitration to be completed weekly.
  • Customer Service Administration support as required according to plant requirement
  • NPI Support – Support of Project activity for planning and transferring new part numbers within the serial processes

Professional Experience: 

  • Minimum of 2- 3 years experience in a Customer Service role, within a manufacturing environment preferable.
  • Supply Chain Knowledge

Languages: 

  • Fluent English.
  • Fluent/working Korean language
  • SAP knowledge is not a must but would be an advantage

 

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Paraic Callinan

Recruitment Consultant +353 91 507512 paraic.callinan@cpl.ie