Customer Service Executive

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Job Description

Are you an experienced Customer Service Executive with excellent experience within the betting, gaming or call centre sector? Our client, a global betting company are now recruiting for their expanding team in Dublin city centre. 

This is an outstanding opportunity for ambitious applicants to grow & develop their career with 1 of Ireland's most dynamic & rewarding employers so if youre interested, please apply!

The Job:
As a key member of the customer support team, your responsibilities will be focused on engaging directly with customers via phone, e-mail and live web chat as well as any other company approved technology and deliver best practice high quality customer service.

Your Skills/Experience that we need:

  • 3rd level degree or equivalent.
  • 2+ years experience in a contact centre role.
  • Experience gained in the betting or gaming sector would be a significant advantage.
  • The ability to establish a rapport with our Customers using excellent verbal skills with a polite and courteous telephone manner
  • Excellent oral and written communication skill.
  • Strong IT skills including a high level of ability in all Microsoft applications. 

The Offer:
This job is being offered on permanent contarct, starting salary of 26k, rising to 30k with full benefits package & generous bonus structure. 

If youre interested in applying or want to know more about this job 1st, contact Clara Russell on 01 947 6234 or email your Cv to clara.russell@cpl.ie

 

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Clara Russell

Recruitment Consultant 01 614 6234 Clara.Russell@cpl.ie