Technical support customer service agents required
The successful candidate will have the ability to resolve a variety of queries through calls and instant messaging. Queries include but are not limited to, after sales, accounts/ billing queries, upgrades and general queries.
- Call centre experience is desirable.
- Professional demeanour with excellent verbal & written communication skills.
- Evidence of customer focus.
- Can demonstrate problem solving and analytical skills.
- Experience of telecoms industry would be advantageous.
- Good typing skills and working knowledge of Microsoft office programs.
- Can work independently along with a strong focus on team result.
- Must have minimum 5mb Broadband in their home
Training is provided.
For more information or to apply to this role please contact firstname.lastname@example.org