Customer service advisor

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Job Description

Technical support customer service agents required

The successful candidate will have the ability to resolve a variety of queries through calls and instant messaging. Queries include but are not limited to, after sales, accounts/ billing queries, upgrades and general queries.

Role requirements:

  • Call centre experience is desirable.
  • Professional demeanour with excellent verbal & written communication skills.
  • Evidence of customer focus.
  • Can demonstrate problem solving and analytical skills.
  • Experience of telecoms industry would be advantageous.
  • Good typing skills and working knowledge of Microsoft office programs.
  • Can work independently along with a strong focus on team result.
  • Must have minimum 5mb Broadband in their home

Training is provided. 

For more information or to apply to this role please contact leah.ryan@cpl.ie

Apply via LinkedIn