Customer Care Expert with French Dublin

  • Permanent
  • Dublin City Centre, County Dublin, Republic of Ireland
  • Negotiable
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Job Description

Our Client

  Our Client is a web design & development company and helps millions of users to build up their professional websites. Their powerful technology makes it easy for everyone to get online with a stunning, professional and functional web presence. Whether it’s your first time creating or you’re a long time expert, you’ll find the features and solutions you need to build a professional website with true creative freedom. 

  Their global user base, open SDK, and unparalleled design capabilities create a unique ecosystem. Partners, developers, web designers, and other online professionals can effectively market their Apps and services.


Role Overview

  • To provide the users with technical solutions over the phone, via email, and through tickets.
  • To develop and maintain positive customer relations and satisfaction.
  • To collect valuable user feedback to improve the products.
  • To work with all other departments and product teams and liaise with them about the users’ needs.   


Your Profile

  • Fluent French and English skills both in writing and speaking (C2 level).
  • Experience and passion in customer support position.
  • Ability to work in a fast-paced environment and be target driven.
  • Excellent critical thinking and problem-solving skills.
  • Ability to work from Sunday to Thursday shift.

The Offer

  • Competitive salary (negotiable).
  • A full package of employee benefits.
  • Dublin City Centre location.
  • Direct and permanent contract. 
  • Remote onboarding available

  Sounds interesting? Send your CV now to boram.kim@cpl.ie and start a conversation faster than anyone else. Under the partnership, we can provide the best coaching and recruitment support.

Apply via LinkedIn

Boram Kim

Multilingual Sourcing Specialist 01 614 6194 boram.kim@cpl.ie
  • Salary:Negotiable
  • Location:Dublin City Centre, County Dublin, Republic of Ireland
  • Type:Permanent
  • Category:Jobs with Language Skills
  • Ref.no:JO-1910-438435-BK-01_97