Content Reviewer German B2

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Job Description

Our client is recruiting German content moderators to work with them on a 12 months contractor basis working for one of their global leading clients. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience.


As a German content moderator, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.

Responsibilities:

As a German content moderation agent, you will:

  • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
  • Respond to user inquiries with high quality, speed, empathy, and accuracy
  • Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
  • Fulfil base productivity and quality requirements
  • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

Requirements:

  • Fluency in English and at least a B2 level of German
  • Strong attention to detail to ensure quality of work
  • Enthusiastic, positive attitude with a strong willingness to learn
  • Good knowledge of internet and associated technologies
  • Experience in a professional work environment (Recent graduates welcome)
  • Able to work shifts, both day and evening.

Rewards:

  • €28,000 per year
  • 20 Annual Leave days, 2 Company days and 2 Charity days
  • Pension
  • Life Assurance
  • VHI Healthcare
  • Tax Saver
  • Working for an international enterprise company
  • Great training
  • Company social events
  • Opportunities for career progression
LanguageJobsFeb20
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