CPL are partners to a leading brand in the Banking industry and have enviable opportunities available to experienced Customer Service professionals who want to kick start their career in Financial Services.
What will you be doing?
- Your every day job will include administration and some customer service – mainly dealing with businesses.
- You will be required to explain products and services as well as providing guidance on tools and sources of information to empower customers to self-serve
- You will be required to deal with sensitive situations such as credit card arrears or late payments.
What do you need?
- APA in Loans and Regulations minimum
- Ideally you will have experience in a financial institution
- Excellent communication skills
- Good attention to detail
- Flexible attitude towards change