Clinic Cordinator

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Job Description

Clinic Coordinator

Cpl are working with a Private Healthcare company to hire a Clinic Coordinator for their Coleraine Clinic. As the first face customers will interact with, this is a pivotal role and the successful candidate will report to the Regional Manager and make a significant contribution in delivery of a range of duties including, driving sales opportunities via telemarketing, customer care and diary management. This a part time, permanent position working three full days on Monday, Thursday & Friday. Hours of work 9am-5pm.

Responsibilities

  • Diary Management – Manage dispenser diary to maximise appointment potential.
  • Assist in selling accessories and customer care plans (CCP), by demonstrating the benefits to the patient.
  • Telemarketing: manage all inbound and outbound calls/leads and ensure diary is full and with the correct ‘familiar voice’.
  • Customer Care – Provide customer care and premium brand service to patients and Ensure the clinic is open and fully operational
  • Presentation – Present and maintain the clinic in keeping our brand promise o Ensure all areas of the clinic are maintained trip hazard free, etc., and in good general order in keeping with our brand promise (both outside and inside).
  • Administration – Timely, accurate and orderly general support

The Ideal Candidate

  • A High Level of Proven Customer Service & Telemarketing Experience.
  • Strong Communication Skills both written and oral.
  • Excellent Telephone Skills and Manner.
  • Previous Office/Secretarial Experience Essential.
  • Professional Standard of Computer Literacy - Microsoft Office Suite.
  • A team-player with an ability to work on own initiative and under pressure.

 

Salary for the role will be £18k pro rata with opportunity to earn commission.

For further details please contact Darrach Teague on 02890725622 or apply directly below.

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