Clinic Coordinator

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Job Description

Salary 23K + commission OTE 33K + Benefits

  • Book appointments – Carry out effective block scheduling.
  • Maximising the diary for the day, tomorrow and the next day.
  • Liaise with Dispenser colleague(s).
  • Key contributor to morning huddle – play a proactive part.
  • Take the initiative to promote our Wellness Programme.
  • Use Point of Sale (POS), correctly and as trained to ensure all OTC and POS related activity is captured correctly for 100% of our patients 100% of the time.
  • Assist in selling accessories and customer care plans (CCP), by demonstrating the benefits to the patient.
  • Telemarketing: manage all inbound and outbound calls/leads and ensure diary is full and with the correct ‘familiar voice’.
  • Participate in local outreach marketing activities to generate manual Opportunities for the Clinic.
  • Ensure adequate stock of OTS accessories is available and in line with business guidelines.
  • Provide customer care and premium brand service to patients
  • Liaise with local GP’s, ENT’s and their respective staff to ensure a professional sales presentation and communications channel is maintained in line with ATRT.
  • Ensure all areas of the Clinic are kept clean and inviting. Meet and greet patients on arrival and answer telephone and email enquiries in a courteous and professional manner.
  • Experience working high volume call environment would be a distinct advantace with excellent communication skills 
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Conor McIntyre

Senior Recruitment Consultant 01 829 5829 conor.mcintyre@cpl.ie