Client Services Administrator

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Job Description

Ideal candidate:

The ideal candidate will have experience in Life Assurance/Pensions/Investments and have ability to maintain strong relationships with brokers and high net worth clients.

Your role:

  • Processing new applications and existing business claims and policy alterations, taking into account varying market specific requirements.
  • Review and respond to all customer queries received in writing or by phone in an efficient and timely manner.
  • Provide excellent customer care to all customers.
  • Production of high quality and accurate client documentation, in local languages in a timely manner.
  • Maintaining a professional approach to all duties and maintain client confidentiality.
  • Taking responsibility for any tasks performed for and on behalf of the department.
  • Maintaining flexibility within the team, assisting colleagues and other departments where possible and if work loads demand.
  • Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.

Essential skills and experience for this role are:

  • Third Level Degree Customer focused
  • Excellent communication (verbal & written) skills in both languages.
  • Excellent administration skills and must be able to demonstrate good attention to detail.

 

Desirable skills & experience:

  • Recent relevant experience in a financial services company (especially insurance).
  • Ability to manage own time and effectively meet deadlines.
  • High levels of motivation, with an ability to work on own initiative and as part of a team
  • Strong Knowledge of Microsoft Office (Excel, Word)
  • Good interpersonal and problem solving skills

Please apply now below, or send your CV to Meabh.Connor@cpl.ie

Apply via LinkedIn

Meabh Connor

Recruitment Consultant 01 947 6253 Meabh.Connor@cpl.ie
  • Salary:Negotiable
  • Location:Dublin City Centre
  • Type:Permanent
  • Category:Insurance
  • Ref.no:JO-1905-430595_8