Client Service Advisor Dublin 4

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Job Description

The Business:

Corporate Risk and Broking Retail:
We provide appropriate and innovative Insurance Programmes for our Clients. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how.

The Role:
The primary purpose of this role is to perform the broking role for a portfolio of clients and provide a superior level of client service supporting the business in the achievement of their objectives. Our Objectives are expressed in terms of Client, Financials, People and Operational Excellence.

Principal Accountabilities:
Perform the Broking Role for their portfolio of Clients dealing with Renewals and all mid-term alterations and queries
Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met
Achieve an appreciation of each client's business and culture
Support and find opportunities to enable growth of the existing client accounts and support the achievement of New Business targets
Assist Clients/Claims team in handling of claims where appropriate or in the case of a difficult claim
Foster beneficial insurer relationships
Ensure compliance with all regulatory requirements and company procedures
Participate in project work
Provide assistance to all colleagues including new joiners and build relationship with colleagues in other teams both on and off shore.

Personal qualities:
Strong client advocate
Hard working, proactive and flexible
Capable of solving problems
Good interpersonal, organisational, analytical and communication skills
Highly accurate with good attention to detail in completion of all tasks

Qualifications:
Business related degree
Previous experience working for an insurer or broker is preferable
CIP qualified or significant progress to achievement of CIP

For more information on this exciting opportunity please call Russell Ramsden on: 01 6146121 or submit your CV to: russell.ramsden@cpl.ie

Apply via LinkedIn

Russell Ramsden

Senior Recruitment Consultant 087 1846084 russell.ramsden@cpl.ie
  • Salary: 35000 - 40000
  • Location:Elm Park, Dublin 4
  • Type:Permanent
  • Category:Insurance
  • Ref.no:JO-1807-413592