Business Support Specialist – Pfizer

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Job Description

CPL in partnership with Pfizer are currently recruiting for a Business Support Specialist to join their Newbridge Site.

The Business Support Specialist balances the requirements of day to day support, implementation of system/operational process continuous improvements and corrective actions, preventive actions.

The ideal candidate will be self-driven and will be recognized as having a high level of knowledge/skill. Project management, tracking, monitoring, and implementing initiatives to improve efficiency will be a key requirement.

This role will support the current Manufacturing Operations in Pharma and requires a technical competence level to handle manufacturing issues.

What you will do:

  • Working to implement a culture of Zero Defects through partnerships with Manufacturing Operations
  • Coordinating local document periodic review process, and supply of controlled documents for manufacturing, e.g logbooks and Batch records.
  • Providing subject matter expertise and support for business systems and processes, technologies and products for manufacturing process
  • Authoring and Approval of SOP's, Forms, Protocols Batch Records, Training content & other documents for operations through collaboration with the various departmental SME's.
  • Carry out organisational activities such as purchasing and co-coordinating communication information.
  • Managing projects impacting Manufacturing Operations arising from Capacity Enhancement, Continuous Improvement/ Lean Management system, Technical Process Improvements.
  • Backroom support with site audits for document retrieval and returns from Archives.
  • Managing/supporting core meetings — Investigations Meeting, Metrics Meeting, Tech & Reg, Materials Review Board (MRB) meeting, Change control, Safety and Compliance, Hoshin (Project Management)
  • Reporting/managing of compliance and metrics.
  • Assisting with closure of Quality system investigations and implement process.
  • CAPA's and performance improvements.
  • Managing supplier complaints process.


To be successful in this role you will require:                                             1-3 years' experience working in cGMP manufacturing environment is essential. A track record of achievement and delivering successfully in a team environment is required. An ability to influence others positively is key.                                 

The following would be considered an advantage:

  • Experience of initiating business improvement projects or operations excellence projects.
  • Familiarity with Change control, Investigation and Documentation Processes in a manufacturing environment.
  • Previous experience with an electronic document management system.
  • Excellent communication skills including computer literacy and ability to work independently and in teams.
  • An ability to deal with process change and implement new effective processes.
Apply via LinkedIn

Jade Nulty

Recruitment Consultant 01 6146091
  • Salary:Negotiable
  • Location:Kildare
  • Type:Contract
  • Category:Science