Business Analyst Contract

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Job Description

Immediate contract requirement for a Senior Business Analyst with proven delivery in the telecoms sector. Daily rate €450. 

Key Skills - 

  • 3rd Level Degree in IT, Business or Marketing desirable
  • Business Analyst certification
  • Knowledge of telco processes - customer contact management, fulfilment, service assurance, billing, etc.
  • Experience with UML and Use Case Modelling for the purpose of process and system specification.
  • Ability to articulate business requirements in a technical language, and technical capabilities in business terms.
  • Track record in customer process design.
  • Ability to deliver to deadlines.
  • Have strong interpersonal, leadership and negotiation skills.
  • Logical and efficient, with keen attention to detail.

Responsibilities -

  • Understand the strategies and plans of the business areas and provide input to IT strategic plan/roadmap that maps to business strategies.
  • Delivery of complete and accurate requirements that are signed off by stakeholders.
  • Document and map complex business processes and solutions using standard procedures, methods and tools
  • Provide Use Cases to a quality that will be used by Test Practice for Test Planning.
  • Ensure our Regulatory, Data Protection and legal obligations are being followed.
  • Proactively identify improvements and consolidation opportunities across the project.
  • Manage expectations of the business stakeholders.
  • Collaborate with the business and technology to advise on optimum design for business requirements
  • Help the business areas understand the IT project governance processes.
  • Influence business and IT stakeholders at multiple levels of the organisation in order to help the business areas achieve their business objectives
  • Ensure effective communication is employed to keep business, technology and key project stakeholders up to date.
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Janet Smullen

Head of Project, Consultancy & Change 01-6146005
  • Salary:Negotiable
  • Location:Dublin City Centre
  • Type:Contract
  • Category:Technology & IT