Banking Opportunities – Kilkenny

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Job Description

CPL are partners to a leading brand in financial services and have enviable opportunities available to experienced banking professionals for a number of exciting upcoming projects.

** 6-9-month contract **

We have vacancies in the following areas:

  • Banking Administrators
  • Case Managers
  • Collections Executives

If you are a pro-active, personable and detailed orientated individual looking to develop your skillset then please get in touch to find out more.

Salary and Benefits:

  • Salary DOE
  • Welcoming team

Location:

  • Kilkenny
  • Dublin

 

Requirements:

  • Deliver excellent service and support to Lenders and their business customers
  • Act as primary point of contact for customers on all queries relating to the loan process and vigorously manage and oversee all Loan Fulfilment and associated requests received from the portfolio of customers, actioning all requests within agreed Service times and to agreed Service Standards
  • Update the tracking system ensuring all case details are input in an accurate, timely and complete manner to ensure the accuracy of the associated MI outputs
  • You will be required to explain products and services as well as providing guidance on tools and sources of information to empower customers to self-serve
  • You will be required to deal with sensitive situations such as credit card/mortgage/sme arrears or late payments
  • APA/QFA qualification highly desirable

For more information please apply through the link provided or email your CV and covering letter to katie.kennedy@cpl.ie

Apply via LinkedIn