German speaking Agency Administrator Needed for 12 month FTC based in South Dublin
As an Agency Administrator your main responsibilities will include, but not necessarily be limited to, the following:
Working within the Agency Department, you will assist the team in delivering a high quality and effective service to our Distributors across all territories but with a specific focus on the German Market.
Handling a wide variety of queries from Distributors via email and telephone.
Providing a world class service by maintaining and improving service levels.
Assisting in achieving the overall objectives of the Department.
Assisting Agency Manager & Supervisors with key tasks to ensure smooth running of admin area.
Assisting with the maintenance of Distributor records.
Assisting with the cancellation of Distributors & transfers of business between Distributors.
Assisting with the payment of commission to Distributors.
Process monthly & quarterly tasks, which include Negative Balances & Intermediary Due Diligence & Bonus Payments.
Ensuring that all queries from Distributors in relation to their agreement with our Client are recorded and handled in a timely and efficient manner.
Your Skills and Experience
As an Agency Administrator your skills and qualifications will include:
Fluent German is essential, both oral and written.
A relevant business degree and/or industry qualification.
Experience in the Life and Pensions industry is preferable but not essential.
Proficient knowledge of MS Office Products, with specific emphasis on Excel. The candidate should be able to run & download Excel based queries & have excellent knowledge of Excel formulae.
Excellent analytical skills.
Ability to prioritise urgent work for timely delivery.
Accurate, with good attention to detail.
Excellent organisational skills.
Ability to work both independently and as part of a team.
Flexibility in working hours to meet tight deadlines.