Accountants Receivable Associate (German Speaker)

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Job Description

Cpl, in partnership with our client Pfizer, are currently recruiting for a German Speaking Accounts Receivable Associate to work in their Global Financial Solutions centre in Ringsend, Dublin 4. 

The successful candidate responsible for ensuring all customer payments due are received and matched correctly upon receipt, resolving customer financial queries, documenting and taken action accordingly where payment is not received. 

Your Responsibilities

Fluency in German is essential for this role

Technical Expertise:

  • All aspects of collections regarding debtors ledger
  • Resolving customer financial queries via phone, email, fax
  • Inbound and outbound calls
  • Liaising with market contacts re customer queries
  • Managing overdue payments
  • Managing unapplied cash, requesting remittance advices
  • Resolve discrepancies (bank, business, customer contact)
  • Prepare and dispatch dunning letters/statements
  • Receive and give inputs to initiate legal / insurance actions
  • Provide support to AR Team Leader and AR Analyst for credit control activities as required.
  • Ensuring all Associate activities are compliant to audit requirements
  • Documenting all collection activity
  • Escalation and follow through of any issues occurring

Reporting:

  • Ensure compliance and controls are adhered to and captured for Audit review

Customer Service:

  • Ensure key metrics are met and service is delivered to end users as expected. 

Internal and External Representation:

  • Maintain and develop relationships with relevant markets and all major customers within those markets as appropriate. 

Continuous Improvement:

  • Identify opportunities for continuous process improvement and innovative solutions and communicate these to the AR Team Leader. 

Education, Skills and Experience Required

Education:

  • Part qualified accountant / accountancy exams taken is preferred but not essential

Skills & Experience:

  • Excellent communication and interpersonal skills required.
  • Fluent in German and English
  • AR experience preferred.
  • Credit activity experience preferred.

Apply via LinkedIn

John Toomey

Talent Partner John.Toomey@cpl.ie
  • Salary:Negotiable
  • Location:Dublin City Centre
  • Type:Temporary
  • Category:Accounting
  • Ref.no:JO-1811-420683_3