German and English speaking Customer Success Associate

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You are an agile person who is looking for a job where you can use your language knowledge?  If you would like to work as part of our high-quality partners in customer services team, send us your CV and help us to shape the future!

THIS WILL BE YOUR TASKS:

  • Become an expert and provide an outstanding experience to our customers
  • Assess nature of product or service issues and resolve basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat).
  • Use a variety of modern communication channels to offer the best possible service
  • Administratively process the customer experience cases via different computer applications

HOW CAN YOU GET THIS JOB?

  • Fluent language skills in English and German
  • Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat.
  • Must demonstrate strong communication and interpersonal skills.
  • Requires basic software knowledge
  • Secondary school is required

IT I S A BIG HUGE IF YOU...

  • Display passion for and responsibility to the customer.
  • Display innovation in everything you do.
  • A strong drive to complete tasks.
  • Display personal and corporate integrity.

WHY JOIN US?

  • Work experience in an international company and multilingual team
  • Excellent atmosphere, friendly and diverse environment, teamwork
  • We believe the health and happiness of our people are central to our success as a business – to achieve this we offer free fruit days and office massage.
  • Internal training and career opportunities
  • A wide range of financial and in-kind benefits
  • Flexible work environment and working schedule
  • Casual dress code

To apply please send your CV to: budmlteam@cpljobs.hu

Jelentkezés a LinkedInen keresztül
  • Fizetés:N/A
  • Hely:Budapest
  • Típus:Teljes munkaidő
  • Kategória:Állások idegennyelv tudással
  • Referenciaszám:JO-1804-407148_2