Do you have previous customer service experience or IT work experience and would like to develop it?
Is your English on an advanced level and are you an advanced German speaker?
Would you like to go for a perspective and stable job in an international company oriented towards your professional growth?
Then this is an opportunity for you!
You will be dealing with:
- Support end-users via ticket system, live chat and phone calls
- Interact with customers and diagnose and resolve their HW and SW problems
- Escalating incidents and requests
What do we require:
- Advanced language skills – English AND German
- Previous customer service experience
- Customer-focused and service-oriented personality
- General knowledge and interest to learn IT technologies and processes
You can enjoy:
- Permanent contract
- 25 days of vacation and sick days
- Meal vouchers
- Monthly pension contribution
- Multisport card
- Occasional home office
- Flexible working hours
- Modern offices
PLEASE, TAKE INTO CONSIDERATION THAT WE ARE ABLE TO PROCESS EU CANDIDATES ONLY.