People Engagement Specialist

People Engagement Specialist - Limerick

Role Location - Limerick

Contract type - Perm

Work model - Onsite - Office

Working hours - 09:00 am to 6pm

At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.

The People Engagement Specialist is central to creating a vibrant and inclusive environment. Reporting to the Head of People and Culture and the Operations Manager in Limerick, you will oversee programmes relating to workplace culture, employee engagement, and efficient facility management.

Key Responsibilities :

Employee Engagement:

• You are responsible for implementing an Employee Engagement Strategy that motivates employees, connects them to our growth strategy and drives employee retention. 

• Analyse and improve employee lifecycle touchpoints including but not limited to onboarding, performance management, development, progression and offboarding to ensure that we are providing a market leading employee experience linked to or brand, culture and measured against retention. 

• Continually monitor internal feedback from employees & leaders to ensure we are providing the best experience possible.

• Analyse the results of our employee surveys to identify priority areas and work with departments

Company Communication:

• Drive dynamic internal communications and intranet, creating channels that effectively connect our diverse workforce with our strategy, and promote our employer brand, fostering an informed, engaged, and aligned workforce.

• Prepare specialist communications including toolkits, change communications, announcements etc, that support change management strategies and ensure that they align with our brand and culture. 

Facilities Management:

• Provide excellent workplace experience to employees. Oversee office operations, collaborate with vendors, ensuring the smooth running of office facilities. 

• Uphold stringent health and safety protocols, ensuring a secure, safe, and healthy working environment.

Employer Brand:

• Ensure that our employee engagement programmes are being championed externally to attract talent and maintain a strong employer brand. 

• Keep abreast of industry best practices, emerging technology, employer certifications and internal communication trends so we can continuously improve

and be an employer of choice. 

Requirements :

• Degree and or experience in a HR and Facilities role.

• Demonstrated ability to work autonomously and proactively.

• Strong communication skills and a commitment to diversity, equity, and inclusion.

• Effective at managing budgets and resources.

Benefits and perks:

- Hybrid-working model

- Extensive Training & Development.

- Internal career progression opportunities.

- Employee assistance programme (EAP).

- Fully subsidised healthcare- Hive medical cash plan.

- PRSA Scheme.

- Annual company get-togethers, charity days, and monthly wellbeing talks.

- Bike to work scheme.

- Free parking on-site.

What would you bring?  As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.

Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated!

Equal opportunity employer:

At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.

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