The job: German Customer Support (100% remote in Slovakia)
Would you like more flexibility and independence when working from home and a word-life balance in Slovakia? Are you communicative, solution-oriented and would you be willing to gain new professional experience with global customers? If so, then this position would be a unique and exclusive opportunity and career opportunity for you!
What would you do?
· Handling incoming customer calls in German, as well as answering their questions and resolving their concerns regarding orders (e.g.: late shipping, damaged goods, returns, complaints, customer accounts or invoices).
What are your benefits?
· Direct employment with the leading company
· Fixed salary of EUR 16,800.00 per year for full-time/38.75h+ extra 100EUR KPI bonus per month
· Intensive onboarding training of 10 days 100% from home.
· 100% work from home possible
· Performance-related shift bonus for shift work, e.g.: Weekends/nights and public holidays
· Excellent career opportunities
· Good opportunities for advancement and promotion with more responsibility possible
· Flexible division of the working time model into full-time or part-time (possible from 38.75h/30h/25h/20h per week)
What do you need to have?
· Good language skills in German: at least B2 level (spoken and written).
· You are very customer-oriented, professional, adaptable and willing to learn
· You are proficient with computer hardware
· Sympathetic
· Ideally, you have already gained experience in the B2B or B2C sector
· Willingness to work in shift work between Monday to Sunday (from 9 a.m. to 10 p.m.)
Interested? Apply today!
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